Telecom coordinator joins SLVREC/Ciello
Following 18 years with Del Norte Bank, Glen Archuleta (pictured at right) has joined SLVREC/Ciello as a telecommunications coordinator.
Beginning at the bank as a loan processor, Glen worked his way up to IT manager/assistant vice president. While at the bank he did a lot of security training and earned a certificate in VMware. Glen also worked with many Ciello employees as a vendor, which has helped make his transition here a little smoother.
“Working at Del Norte Bank was a good chapter, but I was ready to change the page. Security issues are a serious thing, and that stress kept me up at night. I’m excited to be with Ciello and feel less stress,” Glen commented.
As a telecom coordinator, Glen will be troubleshooting customer issues, setting up new clients, sketching plans and more. He’s looking forward to having more customer interaction and likes the flexibility of being on the road some days and in the office some days; it’s a good mixture of both.
Learning which specific areas “have light” (are install-ready) has been a little challenging, as has making sure he and the customer are on the same page when doing troubleshooting. “The customers are the most important part of the business, so I want to make sure I’m correctly understanding their issues,” Glen said.
Glen and his wife have four children; the oldest works construction in Boulder; his two daughters attend Monte Vista High School, and his youngest son is a seventh grader at MVMS. Glen is a San Luis Valley native and graduate of Del Norte High School. He loves basketball, football and fishing. He has spent many hours coaching and following his children’s sports. “My kids grew up in the gym. We spend a lot of time focusing on sports, which I love,” he stated.
If Glen’s name seems familiar to the REC family, that’s because it is. His dad, Glen Sr., worked for SLV REC for 30 years before retiring in July. “I have big shoes to fill. Everyone knows and loves my dad,” he mentioned.
We’re sure you’ll fill those shoes just fine, Glen, we’re happy you’re here— welcome to the team!