SLVREC lobby open to public
Our lobby is now open to the public during regular business hours (Monday-Thursday, 7 a.m. to 5 p.m.). Masks and social distancing are required. Restrooms remain closed to the public. Cash payments will not be accepted in our office until further notice (cash payments can be made at the banks listed below).
If you'd rather not visit us in person, we do offer many convenient ways to make a payment:
We do offer many convenient ways to make a payment:
• CALL 877.760.7468 (AVAILABLE 24/7)
• DROP BOX located outside of REC headquarters
• ONLINE AT SLVREC.com or Ciello.com
• MAIL to P.O. Box 3625, Monte Vista, CO 81144
• LOCAL BANKS: First Southwest, Community and Del Norte Banks
Members can still reach REC for assistance at 719-852-3538 during normal business hours (Monday-Thursday, 7 a.m. to 5 p.m.) or by email at firstname.lastname@example.org. (Our office will be closed on Thursday, Dec. 31)
SLV REC offering assistance to impacted members
SAN LUIS VALLEY— San Luis Valley Rural Electric Cooperative’s Board of Directors is actively engaged in ensuring that the vital utility services of electricity, Internet and phone continue to all members and customers in these challenging times. Bill assistance has always been provided to help REC members and Ciello customers in need, and now businesses, members and customers impacted by government mandated closures are receiving additional assistance ensuring these vital services continue through this crisis.
As many citizens are being forced to work remotely, Ciello is strengthening its network and working with residents, students, hospitals, schools and other vital businesses to maintain and increase availability.
REC and Ciello will continue to provide regular status updates to keep members and customers informed of our critical services. With questions or concerns, please call 719-852-3538.
See more resources on Ciello.com